Business Services - Referral & Pre-Auth Coordinator

Category:  Support Staff
Department:  Business Services
Status:  Full-Time
Schedule:  Monday - Friday

Applicants to be considered for this position must apply online and upload your resume for each position. Employees wishing to be considered must complete a transfer form.

Role and Responsibilities

·         Protect confidentiality of all patient protected health information.

·         Record all patient referrals in Touchworks database.

·         Verify patients’ insurance eligibility and benefit levels

·         Obtain and record surgical, advanced imaging, and other pre-authorizations

·         Calculate estimates of out-of-pocket expenses, and prepare letters for patients.

·         Review and update pending referrals, and inform nurses of changes.

·         Record your work in our database, and scan related documents into medical records.

·         Other duties as required by this role or by the department.


Qualifications and Education Requirements


·         High school graduate.

Preferred Skills

·         Excellent telephone skills: friendly, courteous, professional presentation.

·         Ability and willingness to think through and solve problems independently.

·         Become proficient in the use of multiple computer software applications that are necessary for the performance of this work.

Salary Range:  DOE
Posted:  03/12/2018